Data We Collect and Why We Use It
We collect the information you provide when you create your account — name, contact details, date of birth and wallet identifiers such as your bKash or Nagad number — along with transaction records generated when you deposit or withdraw. Device and browser data, including IP address
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and session logs, is captured automatically to keep your account secure and to detect unusual activity. When you use Rocket or Bank Transfer, the payment reference is tied to your account record so we can verify and reconcile funds. We do not collect more than we
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need. Data is processed to operate your account, fulfil transactions, apply responsible account controls and comply with applicable legal obligations where our services are accessible under local law. Your data is not sold or rented to marketing networks. We may share limited information with payment processors
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— bKash, Nagad, Rocket — and with fraud-detection services, but only the minimum required to complete the task. Retention periods vary: active account data is held while your account is open; transaction records may be retained longer where required by law. You may request a copy
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of your data or ask us to delete your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.